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The Journal of Medical Practice Management ® - General Practice Management SoundPractice.net is the first podcast in the world dedicated to medical practice management, providing the practice management community with the ability to tap into the rich editorial content of The Journal of Medical Practice Management® through audio
Format : Business |
How to Hire and Keep Good Employees for Your Medical Practice Updated: 2011-01-31 13:01:57 Description: In this 20-minute podcast, Dr. Walter West from www.practicemanagementacademy.com, discussed practical details of hiring and recruiting good employees for your medical practice. He covers the following: Surprisingly, why money is NOT the most impo...more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Patient-Centered Medical Home: How to Advance Patient Care Through Technology with Jim Stape Updated: 2010-12-14 14:53:37 Description: In this 20-minute podcast, Jim Stape, Practice Manager at Gilbert Center for Family Medicine in Gilbert, Arizona, www.gilbertcenter.net discusses the lessons learned by their small practice in applying for, and successfully gaining, NCQA patient-cen...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Give Your Practice an Image Overhaul with Judy Capko Updated: 2010-12-14 14:45:56 Description: Judy Capko, author of the runaway best-seller, Secrets of the Best-Run Practices, 2nd Edition, discusses in this 20-minute podcast, why Image Overhaul of the medical practice is a critical topic and activity for all medical practices, how to tie the ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Dealing with the Grouchy Patient with Judy Capko Updated: 2010-12-14 14:38:04 Description: In this 20-minute practical podcast, Judy Capko, author of the runaway best-seller, Secrets of the Best-Run Practices, 2nd Edition, discusses Dealing With the Grouchy Patient. In many practices there has been a change in patients' attitudes when the...more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Physician's Guide to the Business of Medicine: Dreams and Realities Updated: 2010-04-12 14:29:45 Description: In this 20-minute podcast hear Jeffrey Gorke, author of the new book, "The Physician's Guide to the Business of Medicine: Dreams and Realities," gives hints for physicians as they search for their first job (or a change in job) -- how to size up a ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Trusting the Boss Updated: 2010-03-24 16:07:42 Description: In this 20-minute podcast, Judy Capko, best-selling author of Secrets of the Best-Run Practices, 2nd Edition, discusses the issue of "trust" in the medical practice. Since the concept of trust keeps coming up between physicians, managers and staff m...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Dealing with a Multi-Generational Staff Updated: 2010-03-24 16:01:45 Description: Judy Capko, best-selling author of Secrets of the Best-Run Practices, 2nd Edition, discusses in this 20-minute podcast, the strategies for dealing with mult-generational staff members including the Baby Boomers, Generation X and Generation Y staff me...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Things to Consider Before You Sign a Lease or Buy Land or Space Updated: 2010-03-03 17:05:42 Description: In this 20-minute podcast hear Larry Brooks, Architect and Principal of Practice Flow Solutions www.practiceflowsolutions.com discuss the factors a physician or practice administrator should consider before choosing a new location, how to calculate t...more... LISTEN NOW | VIEW CACHE | DOWNLOAD RVUs (Relative Value Units) and Physician Compensation Updated: 2010-01-14 15:41:22 Description: n this 20-minute podcast, Max Reiboldt and Justin Chamblee of the Coker Group, www.cokergroup.com discuss RVUs and physician compensation, the type of specialties being compensated via RVUs, the differences in private practice and hospital employment...more... LISTEN NOW | VIEW CACHE | DOWNLOAD M.A.D. Leadership for Healthcare: Proven Strategies for Getting People to Do What You Want Them to Do Updated: 2009-07-20 07:46:29 Description: In this 20-minute pocast, Wendy Lipton-Dibner, MA, author of Best-Selling new book, M.A.D. Leadership for Healthcare: Proven Strategies for Getting People to Do What You Want Them to Do discusses the formula of M.A.D. Leadership -- M for Motivate, ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Smart-Sourcing for the Medical Practice Updated: 2009-03-24 06:46:27 Description: Judy Capko the author of Secrets of the Best-Run Practices and her most recent book, Take Back Time: Bringing Time Management to Medicine discusses in this 20-minute podcast the meaning of "smart-sourcing," the most common functions outsourced in th...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Streamlining Workflow in the Medical Practice Updated: 2009-03-24 06:40:16 Description: The author of the best selling book, Take Back Time: Bringing Time Management to Medicine discusses in this 20-minute podcast the hot topic of "Workflow" in the medical practice, the most important issues to increase efficiency, how the economy is b...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Long Term Disability Insurance and the Physician Practice Updated: 2009-03-24 06:34:00 Description: In this 20-minute podcast, attorneys Jason Newfield and Justin Frankel from Frankel and Newfield, Attorneys at Law discuss the meaning of "dual occupation" in the claims process, the importance of specialty language, common misconceptions about the ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Compliance in the Medical Practice Updated: 2009-03-23 15:48:55 Description: In this 15-minute podcast hear Joanie Cochran discuss how Compliance does not have to be a labor and monetary intensive project, how you can web access very specific information regarding Compliance, how is Compliance being incorporated into current ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Disease Management in the Medical Practice Updated: 2008-10-27 16:37:10 Description: 20-minute podcast interview with Charles A. Peck, MD, FACP, Chief Medical Officer of LifeMasters, where he discusses the following: Why doctors should be aware of disease management and embrace the concept, what exactly is disease management and how...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Managed Care Contracting, Top Considerations Updated: 2008-09-09 16:39:54 Description: Susan Childs, FACMPE, of Evolution Healthcare Consulting, in this 20-minute podcast, discusses the most important aspects to consider when negotiating a managed care contract, how to convey the value and culture of your practice to insurance companie...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Starting a Successful Medical Practice Updated: 2008-08-18 14:26:27 Description: In this 20-minute podcast, Marc Halley, MBA, of The Halley Consulting Group, LLC and Editor of the new book, The Medical Practice Start-Up Guide, (available August 18, 2008) discusses the competitive forces that new doctors face in the marketplace, t...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Interview with Linda A.Brown, CMA, (AAMA) President of the American Association of Medical Assistants Updated: 2008-07-07 17:03:00 Description: In this 20-minute podcast interview, Linda A.Brown, CMA, (AAMA) President of the American Association of Medical Assistants discusses the varied and important roles a medical assistant can have in a medical practice -- both from a clinical and an adm...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Interview with Deane Waldman, MD on the Process of Medicine Updated: 2008-07-07 15:58:04 Description: In this 20-minute podcast interview, Deane Waldman, MD, explans the theory of sound "process" and how to balance the need for efficiency with the patients' needs to talk and to have doctors listen. His theory of the "process of medicine" rather tha...more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Ultimate Partnership: Getting Patients on Your Side Updated: 2008-05-21 16:19:50 Description: Judy Capko, Author of the Best-Seller Secrets of the Best-Run Practices and her newest book "Take Back Time: Bringing Time Managmenet to Medicine", discusses in this 20-minute podcast how to get patients on your side. She explains why patients are ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Lean Healthcare in the Medical Practice Updated: 2008-03-25 15:44:43 Description: Donna Weinstock of Office Management Solution discusses, in this 20-minute interview, the popularity of lean healthcare, provides detail on the "7 wastes" and describes the criteria for determining if a process or system in a medical practice needs t...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Those Maddening Phones - Are They Wasting Your Time? Updated: 2008-03-05 06:46:11 Description: Judy Capko, Author of the Best-Seller Secrets of the Best-Run Practices and her newest book (publishing March 1, 2008) Take Back Time: Bringing Time Management to Medicine, discusses in this 20-minute podcast why medical practices have such trouble ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Action Formula: The Shortest Distance Between What You Have and What You Want Updated: 2008-02-25 06:39:11 Description: In this 20-minute podcast interview, Wendy Lipton-Dibner, author and speaker, describes the evolution of The Action Formula: The Shortest Distance Between What You Have and What You Want and how the strategy (and her book) is being implemented in med...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Post Adverse Event: Reducing the Exposure for Your Medical Practice Updated: 2008-01-29 17:06:07 Description: In this 20-minute podcast, hear Jim Saxton, from the law firm of Stevens and Lee discuss why post adverse event is such an important issue for physicians, the advantages (and potential drawbacks) of physicians saying, " I'm sorry," and the importance...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Feedback: The Breakfast of Champions by Irv Rubin Updated: 2008-01-11 08:08:16 Description: Dr. Rubin, the author of "Dying for Compassion," discusses in this 20-minute podcast the roots of his own deep interest in feedback, why hearing the word "feedback" causes most people to cringe, and the negative consequences of poorly delivered feed...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Expanding into the Gay and Lesbian Market: What Savvy Medical Practices Know Updated: 2008-01-03 09:02:02 Description: Many physician practices recognize that they can expand business by reaching out to specific communities, including targeting lesbian, gay, bisexual and transgender (LGBT) patients. Ellen Kahn, Director of the Human Rights Campaign Foundation's Famil...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Real Time Claim Adjudication with Doral Davis-Jacobsen, BHS, MBA, CMPE Updated: 2007-12-10 08:01:52 Description: Implementing Real Time Claim Adjudication may be a smart move for many medical practices. In this 20-minute podcast, Doral Davis-Jacobsen Manager, Physician Services Consulting Unit Dixon Hughes, PLLC defines the term, how the process of real time a...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Grow Your Practice from the Inside Out Updated: 2007-11-05 07:58:48 Description: Why is it that some practices have a flair for rapid growth? It is a combination of good financial planning and terrific customer service that drives referrals. In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of th...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Hot Issues for Hospitals - and What that Means for Physicians Updated: 2007-10-09 07:40:21 Description: Jennifer Bever, FACHE, the Director of Education for Sg2 discusses hot issues for hospitals and the impact of these issues on physician and physician practices. In this 20-minute podcast, Ms. Bever covers Medicare payment reductions and surgical ser...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Stop the Medical Office Bickering with Judy Capko Updated: 2007-10-01 09:17:07 Description: In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices covers specific reasons why conflicts can emerge in a practice and how office bickering can impact productivity. She provides tips on how to ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Working with Family - Does it Work? Updated: 2007-09-19 13:57:36 Description: In this 20-minute podcast, consultant Jennifer O'Brien from Karen Zupko & Associates discusses working with family. We're seeing more and more of these types of working arrangements and Ms. O'Brien describes scenarios she has encountered, both succe...more... LISTEN NOW | VIEW CACHE | DOWNLOAD How Much Does it Cost You to See a Patient Updated: 2007-08-30 09:15:31 Description: In this 20 minute podcast, Owen Dahl, MBA, FACHE, CHBC, author of Think Business! Medical Practice Quality, Efficiency, Profits, discusses how much it really costs a doctor (or a practice) to see a patient. No, the answer isn't what you charge for a...more... LISTEN NOW | VIEW CACHE | DOWNLOAD How Well-Informed Patients Make Better Patients with Dr. Jeff Gruen of Revolution Health Updated: 2007-07-25 09:08:12 Description: Dr. Jeff Gruen, Chief Medical Officer of Revolution Health discusses How Well-Informed Patients Make Better Patients. In this 20 - minute podcast Dr. Gruen discusses why patient education is so important, the types of patient education materials pati...more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Future of Group Practice by Randy Bauman, President, Delta Health Care Updated: 2007-06-05 06:04:15 Description: In this 20-minute podcast, seasoned consultant Randy Bauman discusses the state of independent physician groups, challenges that face small-to-medium sized groups, the impact of The Deficit Reduction Act of 2005, values of practices and hospitals' in...more... LISTEN NOW | VIEW CACHE | DOWNLOAD How to Get Paid for Hospital Services with Betsy Nicoletti, MS, CPC, President of Medical Practice Consulting Updated: 2007-04-19 15:41:42 Description: In this 20 minute podcast, Betsy reviews details surrounding physicians getting paid for hospital services. Can physicians get paid if they have to see a sick patient more than once a day? What does group membership have to do with getting paid for...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Interview with David B. Nash, MD, MBA, FACP, Professor and Chairman of the Department of Health Policy at Jefferson Medical College Updated: 2007-04-11 10:23:13 Description: David B. Nash, MD, MBA, FACP, Professor and Chairman of the Department of Health Policy at Jefferson Medical College of Thomas Jefferson University of Philadelphia author/editor of 17 books, and repeatedly named by Modern Healthcare to the top 100 mo...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Space Planning: Increasing Patient Volume and Quality of Practice Life Updated: 2007-04-02 08:15:57 Description: Podcast interview on Increasing Patient Volume and Quality of Practice Life (from a space planning viewpoint) with Larry R. Brooks, Partner and Senior Medical Planning Consultant, Medical Design International (MDI) based in Norcross, Georgia (www.mdi...more... LISTEN NOW | VIEW CACHE | DOWNLOAD It's Never Too Early (or Too Late) to Set Performance Employee Goals and Expectations with Dr. Dan Strakal Updated: 2007-04-02 08:09:28 Description: Dr. Dan Strakal, through his radio shows, consulting activities and speaking engagements has helped dozens of organizations overcome challenges to create satisfying and successful workplaces. In this podcast, Dr. Strakal discusses practical strategi...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Getting Paid for Well Visits with Betsy Nicoletti Updated: 2007-03-21 14:14:02 Description: In this 20 minute podcast, Betsy Nicoletti, MS, CPC, President of Medical Practice Consulting and author of the best-seller, The Field Guide to Physician Coding, reviews the codes that a physician, NP or PA can use to bill for a patient's annual pre...more... LISTEN NOW | VIEW CACHE | DOWNLOAD When Dangerous Employees Cause Harm Updated: 2007-02-17 10:06:21 Description: Interview with Jon Zimring, Partner, Duane Morris, LLP, based in Chicago discusses his articles from recent issues of The Journal of Medical Practice Management. Mr. Zimring discusses how to define a "dangerous employee", why physicians and physician...more... LISTEN NOW | VIEW CACHE | DOWNLOAD How to Stay on Top of Practice Finances with Judy Capko Updated: 2007-02-05 15:07:34 Description: Judy Capko, President of Capko & Co., based in Thousand Oaks, California and the author of the best-seller, Secrets of the Best-Run Practices is interviewed by SoundPractice.net. In this 20 minute podcast, Judy reviews the concept of monthly strategy...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Preventing Workplace Violence in the Healthcare Setting Updated: 2007-01-30 09:08:33 Description: Sheila Dunn, D.A., MT (ASCP) and Sarah Alholm, M.A.S. of Quality America, Inc. discuss Preventing Workplace Violence in the Healthcare Setting. In this podcast, these experts discuss how widespread these incidents are and how practices should prepa...more... LISTEN NOW | VIEW CACHE | DOWNLOAD How to Get Paid the 1.5% Medicare Bonus by Betsy Nicoletti Updated: 2007-01-30 08:36:41 Description: Betsy Nicoletti, MS, CPC, President of Medical Practice Consulting (www.mpconsulting.org ) discusses in this timely podcast, "Getting Paid the 1.5% Medicare Bonus." She outlines the strategy for reporting quality indicators to the CMS and the differ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Interview with Reed Pew, CEO and President of the AAPC (American Academy of Professional Coders) Updated: 2007-01-05 09:18:29 Description: Reed Pew, CEO and President of the AAPC (American Academy of Professional Coders) www.aapc.com discusses in this first Soundpractice.net podcast for 2007, the mission of the AAPC, the future of the profession of medical coding, advantages for physici...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Break Through Your Medical Practice Success Barriers Updated: 2006-12-15 15:09:25 Description: Whether you are looking to enhance your success or simply to hold onto it, this 20 minute Podcast with Wendy Lipton-Dibner of Professional Impact, Inc. will help you to achieve your goals. You will learn about the 1 key area of your practice where si...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Washington Update Podcast with Owen Dahl Updated: 2006-12-15 14:57:37 Description: Tune in to hear nationally-recognized expert Owen Dahl discuss the following: The impact on the overall health care legislative picture based upon the results of the recent Congressional elections, who are the new key players (and the key issues) to ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Interview with Bruce Lefco CEO of Health Payment Systems Updated: 2006-11-27 14:57:57 Description: Bruce Lefco discussed the state of healthcare reimbursements and the features of Health Payment Systems, Inc., a Financial Transactions Company based in Milwaukee, dedicated to simplifying the reimbursement process and lowering the cost-to-collect an...more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Future of One-Way Patient Communication Updated: 2006-08-11 14:58:03 Description: In this podcast, Gary Szasz of Cellminder discusses strategies that practices employ to communicate with patients, the advantages of virtual communications, the culture shift in practices necessary to increase patient satisfaction, the way practices ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Importance of Follow-Up: Why Is It My Responsibility? Updated: 2006-08-11 14:24:37 Description: By Veronica McGrath, M.S. Like poor communication, poor office management can create ill-will among patients and can actually contribute to negligence itself. It is imperative that every office have a system for tracking test results and referrals to...more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Role of the Medical Office Manager Updated: 2006-07-26 16:30:36 Description: Interview with Richard Blanchette, Executive Director, PAHCOM (Professional Association for Health Care Office Management). Mr. Blanchette describes the day-to-day responsibilities of the office manager, the mission of PAHCOM in its support of physic...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Mystery Shoppers for the Medical Practice Updated: 2006-07-18 07:10:31 Description: Jodi Manfredi, Founder and President of Examine Your Practice, a company dedicated to the process of using "mystery shoppers" for the medical practice. In this podcast interview, Ms. Manfredi, who has had more than 20 years in the healthcare indust...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Use of Business Intelligence in the Medical Practice Updated: 2006-07-10 08:00:29 Description: Tim Coan, CEO of ALN Medical Management, presents compelling reasons behind collecting and analyzing business intelligence in the medical practice. He reviews "Insight" and the results that these insights produce. He further discusses the technolog...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Kick-Starting Your Practice Updated: 2006-07-08 12:59:31 Description: Many physicians face a common problem that can be frustrating and can cause a practice to become stagnant. The situation occurs when, to the outside observer, the practice appears to be in chaos. Boxes, papers, and books are piled all over the busine...more... LISTEN NOW | VIEW CACHE | DOWNLOAD How to Reduce Administrative Demands in the Medical Office Updated: 2006-06-27 17:38:44 Description: In this podcast, Judy Capko, author of Secrets of the Best-Run Practices, discusses how physicians and managers can control the cost of staff when there are so many demands on everyone's time, how to identify the practice activities that need the mos...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Health Literacy in the Medical Practice Updated: 2006-06-13 13:58:47 Description: Interview with Gloria Mayer, RN, Ed.D., President & CEO, Institute for Healthcare Advancement. In this timely podcast Dr. Mayer discusses the focus on health literacy and the surrounding problems of patient compliance with regimens, patient understan...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Avoiding Common Billing Pitfalls: Non-Physician Providers Updated: 2006-06-06 16:48:46 Description: Jennifer Bever, a member of the consulting team of Karen Zupko & Associates, based in Chicago, works extensively with medical practices, primarily in Orthopaedic practices to review and improve billing and collection processes. In this podcast, Jenn...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Twenty Strategies to Reduce the Risk of a Malpractice Claim Updated: 2006-06-06 16:28:15 Description: This podcast describes 20 practical risk management strategies a physician practice can implement to strengthen aspects of the care delivery process and reduce potential liability exposure. ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Finding The Right Office Administrator/Office Manager for Your Practice Updated: 2006-05-02 11:04:38 Description: Fran Parrish is the Administrator of the Department of Dermatology at the University of Rochester in Rochester, NY and served as President of the Association of Dermatology Administrators/Managers (ADA/M) since 2004. Ms. Parrish, with 18 years as...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Taking the Leap - Becoming a Health Care Consultant Updated: 2006-04-12 17:38:26 Description: Starting a health care consulting business involves more than expertise in your field: it takes business savvy, lots of financial smarts, excellent people and communication skills and marketing know-how. Consulting in heath care is one of the hottest...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Working with Your Spouse, Children, or Other Close Relatives Updated: 2006-04-12 17:35:58 Description: Employing someone you're close to in your medical practice can have many advantages. Yet, as many doctors find, employing relatives can also have its pitfalls. This article describes the financial benefits of employing a loved one in your medical pr...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Financial Checklist for a Profitable Practice - an Interview with Max Reiboldt CEO of The Coker Group Updated: 2006-01-23 16:52:10 Description: Max Reiboldt, CPA is Managing Partner and CEO of The Coker Group, based in Alpharetta, GA. Mr. Reiboldt oversees Coker's services and coordinates and/or supervises most projects. He works with providers to improve financial operations, develop and im...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Workplace Violence: Protecting Your Practice From an Epidemic Updated: 2006-01-19 07:07:40 Description: From an article by Robert C. Calway, M.H.C.A., B.S., M.T.(A.S.C.P.) in The Journal of Medical Practice Management. Workplace violence, in the form of verbal threats and/or intimidation and physical aggression, is commonplace in medical practices toda...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Medical Practice Startup Strategies with Michelle Wier of The Halley Consulting Group Updated: 2006-01-11 13:53:37 Description: An interview with Michelle Wier, B.S. CMPE, of The Halley Consulting Group. Discussion includes finding the correct legal and business structure, necessary types of insurance coverage, typical physician to staff ratios, the importance of implementing...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Strategic Planning for the Medical Practice with Judy Capko Updated: 2005-12-13 09:08:07 Description: Medical practice management consultant Judy Capko discusses how to organize and run a strategic planning session for the medical practice. Topics include: buy-in from physicians, how to get involvement from less-than-enthusiastic participants, select...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Is Your Billing Service Doing You a Dis-Service? Updated: 2005-12-08 13:12:30 Description: This podcast, from and article by Gregory H. Nizich, C.H.B.C., describes a manual tracking system that lets the billing service do all the work and requires a minimal amount of time to maintain. The goal of the system is to keep the billing service ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD A Discussion on Boutique, Concierge, or Retainer Practice Medicine with Dr. Edward Goldman of MDVip Updated: 2005-12-08 13:08:11 Description: Nancy Collins, Publisher of The Journal of Medical Practice Management, interviews Dr. Edward E. Goldman, President and CEO of MDVip, Inc. Magazine's number 30 pick in their top 500 fastest growing companies in 2005. The discussion inludes the evolut...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Getting the Most from Office Temporaries by Laura Sachs Hills Updated: 2005-12-08 12:51:38 Description: This podcast explores when and how to hire a temporary employee. It suggests strategies for preparing for the temporary employee's arrival, orienting the employee to the practice and assigned tasks, and evaluating the temporary worker's performance. ...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Practical Tips for Marketing Your Practice with Dr. Neil Baum Updated: 2005-11-19 14:59:28 Description: Interview with Urologist Dr. Neil Baum. Discussion includes topics such as grass roots marketing efforts such as newspaper, radio, TV and local community organizations; The difference between marketing and public relations; Affordable or "shoestring"...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Becoming a Better Delegator Updated: 2005-11-13 14:03:12 Description: From an article in The Journal of Medical Practice Management by Laura Sachs. Most medical practice managers know that delegation is a useful practice management tool to streamline both personal and practice efficiency. However, delegation is often u...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Premises Liability Updated: 2005-11-13 13:20:43 Description: From a JMPM article written by Fillmore Buckner, M.D. J.D. This podcast discusses clear ways any physician or office manager can avoid major legal problems by paying close attention to the needs and rights of office invitees. The focus of any physici...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Podcast: A Hope and a Prayer Updated: 2005-11-08 15:45:24 Description: These years have seen a burgeoning of the science of medicine. Diagnostics and therapies that were nearly unimaginable have become commonplace. The best of American medicine is indeed among the worlds best. Though we spend a greater portion of our GD...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Medical Blogs: An Interview with Kevin Pho of KevinMD Updated: 2005-11-07 14:20:44 Description: Kent Bottles, MD, Interviews Kevin Pho, M.D. and founder of http://www.kevinmd.com/blog about blogging and its and importance to the medical practice community....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Medical Librarians as a Valuable Resource to Medical Practice with Sandra Dahlman, Medical Librarian at Spectrum Health Updated: 2005-11-07 14:19:21 Description: Sandra Dahlman, Medical Librarian at Spectrum Health in Grand Rapids, Michigan discusses why she thinks medical librarians are underutilized by private practice physicians; she suggests that a personal relationship with your librarian will pay divide...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Physician Workforce Issues: Interview with Atul Grover, M.D., of The Lewin Group Updated: 2005-11-05 12:41:00 Description: Supply and demand for physicians, taking into consideration location, demographics, effects of outsourcing and the use of non-physician clinicians....more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Physician as Witness Updated: 2005-11-04 13:52:48 Description: The Physician as Witness by Daniel I. Small, Esq. This editorial addresses the, "Four E's" to help explain the challenges doctors face as witnesses and the challenges lawyers face in preparing them....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Guidelines for Corporate Covenants and Physician Employment Agreements Updated: 2005-11-04 13:40:49 Description: Failure to set forth an appropriate framework for collaboration and employment between physicians can be the source of much distress and acrimony. This podcast covers an editorial from Steven Peltz and provides practical guidelines that will help phy...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Keeping Internal Chart Reviews from Being Used Against You: 11 Useful Strategies by David M. Glaser, J.D. Updated: 2005-11-04 13:38:37 Description: Internal chart reviews are useful tools for practices to determine the accuracy of their coding when billing for services, especially to governmental payers. They can also boomerang, however, and be used as evidence against a practice when their resu...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Avoiding Leasing Pitfalls Updated: 2005-11-04 13:37:45 Description: Avoiding Leasing Pitfalls by Karen Zupko and Melissa Lupella: This editorial explains some of the most common misunderstandings in the leasing process, such as types of leases, rentable vs. usable space, escalations, and other considerations....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Recognizing and Dealing With Impaired Clinicians Part II - Treatment Options Updated: 2005-11-04 13:36:45 Description: Medical licensing boards and clinical societies encourage (and most boards require) physicians to report colleagues reasonably suspected of not practicing safely and competently. Failure to report unsafe, incompetent, or illegally acting clinicians c...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Recognizing and Dealing With Impaired Clinicians Part 1 Recognition and Reporting Updated: 2005-11-04 13:36:17 Description: Medical licensing boards and clinical societies encourage (and most boards require) physicians to report colleagues reasonably suspected of not practicing safely and competently. Failure to report unsafe, incompetent, or illegally acting clinicians c...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Preliminary Screening of Job Applicants in 5 Steps Updated: 2005-11-04 13:34:37 Description: Preliminary Screening of Job Applicants in 5 Steps by Laura Sachs Hills, M.A.: In this editorial, the author suggests a five-step screening technique that will help you identify the best applicants from a large pool. The editorial explains how to eli...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Setting Trouble-Free Policies for Parental and Sick Leave Updated: 2005-11-04 13:32:57 Description: Parental and sick leave are medical staff benefits that can lead to all kinds of problems. A podcast from an article by Laura Sachs Hills....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Perspective from Both Sides: Provider and Payer - Shaun Soller, Blue Cross/Blue Shield of Michigan Updated: 2005-11-04 13:29:37 Description: Kent Bottles, MD, interviews Shaun Soller, Manager of Provider Inquiry Operations for Blue Cross/Blue Shield of Michigan, who previously managed private practice for 14 years....more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Business Case for Complementary Medicine Services with John Ritch, Exec. Dir. of The Wege Institute Updated: 2005-11-04 13:27:24 Description: Kent Bottles, MD, interviews John Ritch, FACHE, Executive Director The Wege Institute for Health and Learning, Saint Mary's Healthcare about complementary and alternative medicine....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Seeing Your Office Through the Eyes of Your Patients with Kris White of The Center for Exceptional Experiences Updated: 2005-11-04 13:26:49 Description: Kent Bottles, MD, Kris White, RN, Senior Hospital Director, The Center for Exceptional Experiences, Spectrum Health, Grand Rapids, Michigan and discusses who to greatly improve the patient experience....more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Three Things Every Private Practice Should Do Immediately with Dr. Maulik Joshi, President and CEO of the Delmarva Foundation Updated: 2005-11-04 13:26:03 Description: Kent Bottles, MD, interviews Dr. Maulik Joshi, President and CEO of the Delmarva Foundation about what every medical practice can do immediately to improve their quality....more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Importance of Effective Communication with Patients, Colleagues, and Staff with Dr. Michael S. Woods Updated: 2005-11-04 13:25:34 Description: Dr. Michael S. Woods of www.doctorsintouch.com, practicing surgeon, former researcher, leadership coach, and author of Healing Words and Applying Personal Leadership Principles to Healthcare discusses the importance of effective communication with pa...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Don't Leave Money on the Table: Advice from Mark Huizenga Updated: 2005-11-04 13:25:02 Description: Mark Huizenga is a West Michigan accountant and a former private practice manager who helps doctors' offices improve the efficiency of their systems. He talks to Kent Bottles, MD about fee schedules and other ways "not to leave money on the table."...more... LISTEN NOW | VIEW CACHE | DOWNLOAD What Patients Say They Want, and What They Really Want From Their Private Practice Physicians by Professor Carl E. Schneider from The University of Michigan Schools of Law and Medicine Updated: 2005-11-04 13:24:27 Description: Kent Bottles, MD, interviews Professor Carl E. Schneider from The University of Michigan Schools of Law and Medicine on what patients really want from their private practice physicians. Professor Schneider holds the Chauncey Stillman Chair of Law an...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Discussion about HSAs and Consumer Driven Health with Matthew Holt, Health Care Strategist Updated: 2005-11-04 13:14:02 Description: Kent Bottles, MD, interviews pioneer healthcare policy blogger and strategist Matthew Holt of San Francisco. After a short chat about blogging, they discuss consumer driven health care and what the private doctor's office needs to do to get ready for...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Interview with Dr. Eric Novack, MD, Practicing Orthopaedic Surgeon and Radio Talk Show Host Updated: 2005-11-04 13:12:15 Description: Dr. Eric Novack, MD, practicing orthopaedic surgeon, health policy expert, and radio interview show host discusses his vision for what consumer-driven health care should look like in the United States of America....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Medblogger as Patient: Interview with Elisa Camahort of HealthyConcerns.com Updated: 2005-10-31 10:17:49 Description: Kent Bottles, MD, interviews Elisa Camahort, founder of the medblog HealthyConcerns.com. Initially they discuss the nature of medblogging, the concept behind the Grand Rounds blog, and then move on to a discussion on improving the patient experience,...more... LISTEN NOW | VIEW CACHE | DOWNLOAD The Importance of Private Practitioners in the Education of the Next Generation of Physicians Updated: 2005-10-31 10:16:28 Description: Kent Bottles, MD, interviews David C. Leach, MD, Executive Director of Accreditation Council for Graduate Medical Education (ACGME)...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Marketing for the Medical Practice - A Discussion with Ann Teliczan of the Allie Group Updated: 2005-10-31 10:13:45 Description: Kent Bottles, MD, interviews Ann Teliczan from the Allie Group about marketing medical practices and physicians services. Topics include difficulty in convincing physicians to pursue marketing, why marketing is necessary, the advantages of Web sites,...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Levels of Care Discussion with Kent Bottles and Lori Portfleet Updated: 2005-10-31 10:13:14 Description: Kent Bottles, MD, interviews Lori Portfleet, an independent healthcare consultant and former CEO of a hospital in West Michigan and has over 20 years experience in the field....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Interview with Dr. Gordon Moore, Solo Family Practice Physician Updated: 2005-10-31 10:11:27 Description: Kent Bottles, MD, interviews Dr. Gordon Moore, solo family practice physician in Rochester, New York and Institute for Healthcare Improvement faculty member. They chat about open access patient scheduling, lowering practice overhead, and returning j...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Interview with Anthony Cirillo, Healthcare Marketer, Consultant and Speaker Updated: 2005-10-31 10:10:25 Description: Kent Bottles, MD, interviews Anthony Cirillo, a healthcare marketer and consultant. They discuss consumer directed health, empowered consumers of healthcare, pricing transparency, medical tourism, and listening to your customer-loyalist....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Evidence-based Medicine with Paul H. Keckley, Exec. Director of the Vanderbilt Center for Evidence-based Medicine Updated: 2005-10-31 10:09:36 Description: Kent Bottles, MD, interviews Paul H. Keckley, PhD and Executive Director of the Vanderbilt Center for Evidence-Based Medicine. Their discussion includes details on Vanderbilt's program, acceptance by clinicians, ways to deliver evidence, levels of st...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Career Development Opportunities for Physicians with Ivo Drury, MD/MBA Updated: 2005-10-31 10:09:01 Description: Kent Bottles, MD, interviews Ivo Drury, MD/MBA, of Career Consulting for Physicians. They discuss career development opportunities for physicians, some of the current dilemmas facing medical practitioners, the value of additional degrees, and whether...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Bonus and Profit Sharing in The Medical Practice Updated: 2005-10-31 10:04:15 Description: Bernd Kutzscher, MD, and eye doctor in San Francisco outlines the process he went through in setting up the right incentive plan or his practice....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Innovative Ways to Boost Morale In Your Practice by Laura Sachs Hills Updated: 2005-10-31 09:35:39 Description: Employees with high morale are likely to work harder, contribute more to your practice, and stay with you. With a little ingenuity, almost anyone can come up with affordable, effective morale boosters that can add fun and excitement to your practice....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Developing Personnel Policies to Keep You Out of the Courtroom: The Role of the Office Policy Manual Updated: 2005-10-31 09:31:18 Description: By Joan M. Roediger, J.D., L.L.M. - Employment liability has become an important issue for all enterprises. Medical practices often are not aware of the impact their policies and actions may have on their employees and the liability that may result....more... LISTEN NOW | VIEW CACHE | DOWNLOAD Negotiate Contracts Carefully With Part-time Doctors by Daniel M. Bernick, J.D., M.B.A. Updated: 2005-10-31 09:30:04 Description: Medical practices will increasingly need part-time physicians and indeed are becoming aware that many doctors prefer or require only part-time employment. This podcast sketches the emerging demographic patterns fueling this trend and discusses some o...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Organizing Your Practice for Success: Vision Setting, Decision Making, Governance, and Communications by Will Latham, C.P.A., M.B.A. Updated: 2005-10-31 09:27:08 Description: This podcast addresses a number of steps that medical practices can use to improve their long-term success: developing an agreed-upon "vision" for the practice, establishing a sound decision-making process, putting into place an effective practice go...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Interview with Ron Rosenberg, President of Practice Management Resource Group Updated: 2005-10-31 08:59:27 Description: President/Founder of the Practice Management Resource Group. They discuss the business side of medicine, more sophisticated patients, customer service, the difference between primary care and sub specialties, working with doctors, consumer driven hea...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Medical Practice Management Discussion with Mary Witt, Senior Management Consultant with The Camden Group Updated: 2005-10-30 16:32:19 Description: Use of technology, pay for performance, total patient experience, picking a physician, electronic medical records, improving practice from finance and process perspectives, expense management, revenue enhancement, hiring a consultant, recommended pro...more... LISTEN NOW | VIEW CACHE | DOWNLOAD Podcast Interview with MedPundit Founder Sydney Smith (nome de plume) Updated: 2005-08-09 17:13:01 Description: Dr. Sydney Smith is the name that the blogger MedPundit goes by and she talks to Kent Bottles, MD, the editor of The Journal of Medical Practice Management about blogging, installing an electronic medical record in her solo family practice in Ohio, a...more... LISTEN NOW | VIEW CACHE | DOWNLOAD |
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